View from the water. NHYM 2017. All photos courtesy of NHYM.
Overall: 4.2 stars
Hotel: 4.3 stars
Beach and location: 4.5 stars
Rooms: 4.4 stars
Food: 4.4 stars
Service: 3.5 stars
Value for money: 3.8 stars
As you – my readers – all know, I have a slight obsession with the Maldives (it is after all, my ‘happy place’). But this year, we decided that we needed to try something different. So, after discussions with many friends, it was decided that Carlisle Bay in Antigua would be our next destination.
View from the beach Carlisle Bay. NHYM 2017.
One friend said that ‘it is as close as what you get in the Maldives’ : a luxury, family friendly hotel with beach front villas, a great Kids Club, and clear, shallow waters for the kids. (But I was also told to manage my expectations, because it still isn’t quite the Maldives).
The Beach, Carlisle Bay. NHYM 2017.
As soon as I arrived, I realised why my friends had sent me here: beautiful hotel grounds, a restaurant right on the beach, and the incredibly beautiful and idyllic beach and bay, Carlisle Bay. The beach was one of my favourite parts of the hotel, you couldn’t fault it.
Hotel Grounds. NHYM 2017.
Antigua is only 8 hours from London, which already gets points for being one of the closest tropical island destinations (Maldives: 10/11 hours, Mauritius 11/12 hours, Asia/Thailand 13+hours). And, you can fly there on British Airways on points.
The Room. NHYM 2017.
It is an all-suite hotel, and we were given a family suite which was the perfect set up for a family: a large main bedroom with living area and a second bedroom with 2 twin beds for the children. This set up, I have to say, was perfect. The room was bright, clean, and crisp. It provides what you ask for. (The only thing I would comment on is that the common stairs were not cleaned regularly which is something they could work on).
The pool Carlisle Bay. NHYM 2017.
The pool is nice enough, but nothing spectacular. It is also set back so there is no view of the sea from the pool, something I do really love and find in most hotels in the Maldives. The other disappointment was the service around the pool was quite slow at times: ie. we ordered our children’s dinner at 5pm and it arrived at 6pm and as you can imagine, hungry children make for very irritable parents (Free children’s dinners from 5-6pm).
View from our room. NHYM 2017.
Another annoying thing was that there was a Mercedes conference/convention while we were there, and we had to change rooms because of the noise they made one night. I would definitely check with the hotel to make sure there isn’t a conference when you are staying there, as it does change the vibe of the hotel.
View from Shirley Heights. NHYM 2017.
There are plenty of activities to choose from, from visiting Shirley Heights (above), to going to Stingray cities to pet stingrays (the kids loved it), to going snorkeling on a reef nearby (complimentary). We were spoilt for choice and the hotel does a good job encouraging these activities. We missed out on sunrise yoga on the pier and a hike through the jungle. Another time.
There are also a lot of cool beach restaurants like Catherine’s Cafe and Jacqui O’s that are great fun both for parents and children.
Kids Club NHYM 2017.
Oh Kids Clubs. They can make-or-break a family holiday. But luckily for us, my children LOVE Kids Clubs. I have trained them since the age of 11 months old to love Kids Clubs. So off they went happily every morning, even though there weren’t many children because of the Mercedes convention. As my husband says, we got free babysitting by a bunch of adults.
One of the highlights was on our last night (after the Mercedes gang had left), when they organised a Pyjama Party from 6:30-9pm with music, cupcakes and games. As you can imagine, all the parents dropped off their kids and went for romantic dinners. Everyone was happy: happy kids, and happy parents. There were also great activities for older children: kayaking, going to stingray city, to water parks, tubing etc…
Sunset while my kids were at the Kids Club Pyjama Party. NHYM 2017.
The food was in general very good. We have had mediocre food in the Maldives and in the Caribbean, so we were very pleased with the quality. The only slight comment was that the breakfast buffet didn’t have that much choice relative to hotels in Asia and in the Maldives, but the a la carte menu was very adequate. What was great was that the kids would be happily playing in the sand on the beach while we slowly enjoyed our cappuccino. Bliss.
Sunrise from our room. NHYM 2017.
There were a lot of good things about the hotel as I mentioned above, but the service was one thing that was really hit-or-miss. We had some excellent waitresses like Georgie, who was so nice to the kids and great waiters at dinner time, but we were also faced with some waitresses that looked like I was asking them a HUGE favour to order breakfast, as if they really couldn’t be bothered. For the price we pay (it isn’t a cheap hotel), the service should be 100% top notch, but sadly it failed on a number of occasions, ie. The coconut incident: I ordered a coconut at 10:30am and was told it would take a while: it arrived at 4:30pm!!!
We did have a lovely time at Carlisle Bay and the kids loved it, but we were slightly disappointed in the service, given the standard of the hotel. The beach days and activities were great, the Kids Club kept my kids happy, and the breakfast was really good (my favourite meal of the day). There are a lot of repeat guests because it is an easy hotel: easy to get to, easy to get on the beach, easy to leave your kids in the Kids Club. So as long as you don’t go when there is a Mercedes conference and you don’t order a coconut, you should have a great time.
One thought on “Hotel Review: Carlisle Bay, Antigua”
We love Four Seasons Nevis in this part of the world and service tends to be much better than the average Caribbean 5 star. I can sooo relate to the coconut story! We have similar tales in the region – Antigua, Grenadines, Domnican Republic, Barbados and so on! I guess it must be cultural i.e. laid back lifestyle – very foreign to Londoners and people with small kids, I know;)